What is SaaS and how does it work

SaaS (Software as a Service) is a model in which software is not installed on your computer or server but is accessible via the Internet. You don't need to buy complex and expensive equipment, maintain infrastructure, or have a separate IT department — everything is provided by the supplier.

You just log in and use it — everything is ready to go. The same goes for SaaS for logistics: you get access to modern tools without the headache of implementing new software. 

Why SaaS is changing the game in logistics

For a carrier or consignor, time, control, and profitability are key. And this is where SaaS gives you a competitive advantage.

Here's what you get:

1. Quick start. SaaS systems are ready to go from day one. No need to wait months for someone to write code for you or install programs on your servers.

2. Scalability. Your business grows — the system grows with it. Want to add another warehouse, route, or country? Just specify it in the settings.

3. Automatic updates. New features and improvements appear without manual updates or additional costs. The software provider systematically improves its product in line with market needs. 

4. Up-to-date data and tools. The software consists of the modules and tools that you need. As a result, you can track shipments in real time, participate in tenders, use electronic document management, and more. Choose what your business needs. 

5. Cost savings. SaaS does not require large initial investments. You pay for the subscription plan you choose, which allows you to predict your expenses.

SaaS vs. other approaches: what's the difference

There are three main approaches to IT in logistics: SaaS, custom development, and purchasing “boxed” software. All have their pros and cons, but if you want a quick start, flexibility, and minimal risk, SaaS wins.

1. Boxed software becomes obsolete faster, is difficult to scale, requires paid updates, requires your own servers and expensive equipment, and sometimes you can't do without your own IT department specialists for installation and support. 

2. Custom development is fully customized to the needs of a specific business, but it is expensive, time-consuming, and requires technical support. Not every logistics business can handle such a load. 

3. SaaS — the optimal balance of price, speed, and utility. A ready-made solution that does not require additional investment or personnel, it is constantly being improved and adapted to the market.

How to choose the right SaaS solution

Not all SaaS solutions are the same. To avoid mistakes, it is worth paying attention to several key things:

1. Functionality. Does the solution cover your main processes: applications, document flow, analytics, integration with other systems?

2. Ease of implementation. How long does it take to launch the solution and train the team?

3. Supplier reliability. Is your data stored in a secure data center? Is the system supported 24/7? 

4. Scalability. Is it easy to add new features or users? Is it possible to change the pricing plan to a more functional one?

5. Service and support. How quickly does technical support respond, and is there a team to help with adaptation?

SaaS is more than just software

• SaaS in logistics is a special approach to work that, thanks to cloud solutions, makes the industry more transparent, manageable, and less costly.

• For carriers, it is an opportunity to automate flight accounting, manage document flow, view finances in real time, and find new customers.

For consignors, it means control over all deliveries, route analytics, carrier accounting, and integration with WMS, accounting, and CRM.

Most importantly, SaaS frees up time. Instead of technical routine, you can focus on developing your business.

Conclusion

Today, businesses cannot afford to work manually or use complex solutions that do not adapt to change. SaaS is simple, fast, and affordable for businesses of any size. That is why it is the best choice for companies that want to grow without spending too much.