Common problems with logistics tracking

The demand for real-time tracking and transparency in logistics and freight forwarding has reached an unprecedented level. The modern logistics market requires high-quality communication and maximum transparency of operations. Traditional freight management systems have a number of limitations. Unpredictable vehicle downtime, additional warehouse storage or administration costs account for up to 15-20% of the cost of transportation annually. 

Customers often receive fragmented information about the movement of cargo, and the lack of instant updates on cargo status creates uncertainty. 

• Actual data is updated on an ad hoc basis, and information is received only by a limited number of people, with possible errors during transmission.

• It is difficult to synchronize data between all participants in the supply chain. 

• It is impossible to respond promptly to route changes, and at the same time to predict the time of arrival. 

All this affects the customer experience and the level of customer confidence in logistics providers.  These systemic problems create an objective need to implement modern technological solutions that can ensure transparency, control, and efficiency of logistics processes.

Real-time cargo tracking really changes logistics, making it more predictable and efficient. 

What are the benefits of full visibility of shipments? 

Transparency in logistics

Shippers or carriers can check the location of cargo at any time, track vehicle movements, and be aware of the slightest deviation. This helps build trust and improves communication between all participants in the supply chain, which is vital in the competitive logistics industry.

• It is important for customers to know where their shipments are so they know they are in good hands. 

• Communication between supply chain participants is improved, and misunderstandings are eliminated. 

• Customers are more satisfied because they have realistic expectations of delivery times.

Reduced costs 

Logistics operators can significantly reduce fuel consumption by optimizing routes. Preventing unnecessary downtime and deviations helps to achieve these savings.

Operational inefficiencies that can lead to financial failure are reduced. Fleet maintenance costs are reduced. Fleet managers can track vehicle health and schedule maintenance when needed, which helps prevent costly breakdowns.

Proactive problem solving

Delays due to weather, traffic, or other disruptions make logistics unpredictable. However, real-time tracking allows you to successfully resolve these challenges by responding quickly and implementing alternative routes or solutions as needed.

• Ability to respond quickly to emergencies and delays

• Proactively addressing logistics issues reduces downtime and ensures a smooth supply chain.

A more efficient supply chain 

By knowing exactly where the cargo is and when it will arrive, transportation customers can optimize their operations. This helps to better build production schedules, manage inventory, and allocate labor. Thanks to this:

• Improved planning

• Reduces the amount of reserve stock, as well as storage costs

• Warehouses and production facilities can be prepared in advance for the receipt of cargo

Improved safety

Effective fleet management is a significant challenge. Tracking provides additional protection for the fleet, allowing managers to instantly locate vehicles in case of theft or unauthorized use. By tracking the movement of vehicles, companies can minimize the likelihood of losing or damaging high-value cargo. 

Managers can monitor speeding, idling, and sudden braking. All this helps to improve traffic safety and minimize damage to vehicles. This motivates drivers to develop better driving skills, and at the same time allows carriers to improve the quality of services. 

Logisticians can:

• Quickly locate stolen cargo

• Monitor dangerous locations to ensure driver safety.

• Minimize the likelihood of accidents and reduce insurance costs.

Increase customer satisfaction

Customers expect transparency and reliability in delivery services. Customer satisfaction increases when transportation becomes more predictable and predictable. With real-time tracking, all parties involved in transportation receive accurate delivery schedules and real-time alerts, which reduces waiting times and helps increase trust in the logistics company.

CONSOLID has developed its own real-time cargo tracking application that allows customers to get all the benefits of modern tracking - from cost optimization and increased security to improved customer experience and trust between all participants in the supply chain.